Support Tracker.Net

Support Tracker.Net streamlines support services, simplifies performance tracking and measuring results.

A Web based help desk

Support Tracker.Net is a Web based help desk system that improves support services by simplifying ticket creation, smart ticket routing, simplifying SLA Management, automating workflow and providing functions for tracking ticket status and help desk performance.

For more information about Support Tracker.Net, or to register for access to a free demonstration site, please contact us today.

We are also pleased to offer an Outlook help desk system that leverages email to automate the support service process.

Key features include:

The ability of Support Tracker.Net to integrate with Customer Tracker.Net, a Web based CRM software solution, provides organizations with unique business process opportunities, such as establishing a CRM Help Desk and simplifying IT Service Management and IT process management.